Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

In-store pickup

You can skip the shipping fees with free local pickup at

Hard Landscaping Supplies

Top Yard, East Lodge

Courteenhall, NN7 2QF

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 hours from the time of your order.

Our in-store pickup hours are 8am - 5pm Monday to Friday. Please have your order confirmation email with you when you come.

International Shipping

We do not offer international shipping at present.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at sales@hlsupplies.uk with your name and order number, and we will look into it for you.